Appointment / Session Booking Policy:
Regardless of the type of photographic session or package being booked, we always require a deposit of 50% of the
minimum fee for that type of session or 50% of the contract fee for the package being booked. The balance is
always due at least 3 business days prior to the day of the appointment / session. There are no exceptions to this
policy. Please be prepared both when booking and prior to the day of your session or event to make the required
payments.
Cancellation Policy:
We have two different cancellation policies. One covers cancellation of a booked wedding appointment and the
other covers all other photographic sessions. The reason for this is that weddings, in general, are booked much farther
in advance, require much more of our time, are booked at a higher fee and once booked that time is much harder
to fill with another wedding due to the fact that weddings are booked farther in advance than other types of
sessions.
Wedding Cancellations:
10 days prior to the wedding date or less: No Refund
11 - 30 days prior to the wedding date: 25% refund of any money already paid
31 - 60 days prior to the wedding date: 50% refund of any money already paid
61 - 90 days prior to the wedding date: 75% refund of any money already paid
More than 90 days prior to the wedding date: Full refund of any money already paid
Standard Photographic Cancellation:
3 days prior to the session appointment of less: No Refund
4 - 10 days prior to the session appointment: 50% refund of any money already paid
More than 10 days prior to the session appointment: Full refund of any money already paid
Refund Policy:
We always strive to give our clients the highest level of photographic artistry possible and want every client to walk
away happy and satisfied. We also realize that in a real world, not everyone will be satisfied and we make every
effort to accommodate these occurrences while maintaining our business integrity and copyright protection.
For any photographic service where proofs are provided in advance and print options are selected by the client
based on those proofs, no refund will be paid for any reason unless there is a significant difference in quality
between the finished prints and the proofs.
For photographic services where proofs are not provided and the client receives "photographer's choice", a full
refund less 10% will be provided upon return of the prints. This refund will only be offered for 5 calendar days after the
client receives the prints. After 5 calendar days, no refund will be provided.
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